Covid Days – New Ways

This new post after 2 years of silence has been spurred by the massive and unpredictable scale of changes that were forced into our world by SARS-Covid-2.

The drive to immediately isolate our bodies from all others except those in our living spaces has brought with it the massive utilisation of technologies that we might have used or at least known of, but never could we en masse imagine ourselves in the home & work places that many of us are now in.

My business was designed & constructed by me in January 2011 with a specific set of operating modes which I saw as fairly unique,at that time. I set out to close the gaps between the knowledge & systems used by technologists, and the general public / small/medium businesses understanding of them. My bridging the gap by ‘being there’ with them at their premises, shoulder to shoulder as we jointly worked through their worries, hopes, aspirations and technological breakdowns was effective!

But for now this has to change, and I believe that no matter what changes to the threat from bio-organisms both now and in the future arise, a wariness in people of personal risk has or will become a factor that I have to think about. We may have to face that previous ways of working may begin to recede as new ways of working emerge.

So how will I adapt to this without losing too much of my working style?

I can and already have, worked on customer systems (PC/Laptops/Mobile Phones/Pads using remote control software in concert with a phone call. This works well and because it saves me travelling to the customer I have given it a lower hourly rate. Where this has not been possible because of a malfunctioning device or broadband/WiFi connection, I have asked the customer to thoroughly clean the device of finger grease deposits and then to bio-clean it with a 10% hypochlorite (bleach) solution or 66% alcohol solution before I collect it. Before I return it it is again bio-cleaned. This has worked well so far.

But the personal bit where I sit beside them is missing … this is for the purposes of tuition and/or for where I fix a problem while showing them how I do it, and so prevent it reoccurring through a lack of awareness of the cause(s). For this I offer the use of the video or audio messaging feature that is built into the remote control software. Viola!

The only missing service was where I visited to investigate faults to telephone internal extension cabling and the BT master terminal. Though I am happy to advise you on the steps to take through video link and, if you wish will speak to your ISP Support Desk engineers on your behalf to help to speed up the resolution time the fault takes.

Looking ahead what more might I do?

One idea I am exploring is to offer online mentoring for small groups of people where I demonstrate how to understand what concepts and technologies are by definition from some of the frequently asked questions I get. This way a low cost per person could be achieved and I would be paid a fair rate for all the time and effort to produce the materials. This is a work in development so if you have ideas you would like included in it then please do email them to me.

Well that’s it for now,

Please stay safe and well!

Greg Dance

For more regular updates and newsy snippets, see my facebook feed – @pctechniquesstroud 

Quick Bytes News – Autumnal Snippets

Here we go again with the Autumn release…

Back to school and an oncoming Christmas, but with Halloween & Guy Fawkes double spook shows in the way. I may try celebrating the Equinox this year for a change on some hilltop if the weather permits, (well, got to try it once!).

Talking of spook shows I see that GCC (our local retrograde County Cabal) are continuing with their mass burn monster incinerator at Quedgeley, where peaceful protestors are arrested for trying to keep our air breathable and our poll tax charges lower.

Caring is carrying a high price these days.

To attempt a brightening up the scenery now, I offer you this;


Android Mobiles Security

 

In today’s world most of us carry a smart phone or tablet, the majority of which are based on Google’s own Android operating system. Many of us began using these for web based functions like browsing and email. Then also along came thousands of Apps and games which often are free which according to their creators ‘enhance the online experience’ for us when using smart devices.

If  that is all there is too it then this post ends now, which it doesn’t.

With an historic headline like this …

“Android Was 2016’s Most Vulnerable Product”

Android needed a big review. >source<

 


So some clever and well intentioned people decided to run tests on how safe it might be to do your online banking or other sensitive personal data transfers from an Android smart device and they were concerned. Its so easy to say ‘yes’ to download an App and then grant it access to all centres of your device when it asks for permission. But what have you done?

Firstly the App may not behave as it appears to offer, remember ‘free’ has its price so beneficiaries will exist somewhere to it being on your device.

Did it come from Googles own Play Store? If not how sure of it can you be when it hasn’t been independently verified by them? Even then caution is advised. Do you really need the App anyway?

If you do need it and would like it tested before installing it you could upload it here for AV-C online analysis

Its creators, AV Comparatives have written of it as follows;

…. “malware analysis tool, which is available free to all users. It is a static analysis system for detecting suspected Android malware and adware and providing statistics about it. Users can upload APK files and see the results in various analysis mechanisms”…

AV – C’s regular bulletins are a very useful and detailed source of their testing of security and privacy vendors products, for example this came from their Aug 2017 report on Mobile Security.

a pic

In their own words ….

“The review mainly focuses on the security features – anti-malware, anti-theft, and privacy – and only mentions further functionalities briefly. The structure of each product report is identical, allowing readers to compare products easily.
The main purpose of a mobile security product is to protect users and their devices from potential harm inflicted by malicious apps, fraudulent mails, or phishing URLs.”


Google Play Protect

Is a new set of protective features that Google have bundled into their ‘Play Services’ feature as of July 2017, so its a good idea to check that it is running on your Android phone. From an article …

“Google Play Protect combines various Android security tools, like app scanning, previously known as Verify Apps, browser protection and an anti-theft feature in the form of Google’s Find My Device app.

Google Play Protect was first launched at the company’s I/O Conference in May and will roll out to all Android devices running Google Play Services 11 or higher” source

One thing though …
“Smartphones often contain a lot of personal data. Luckily Google continuously adds new security to Android. Unfortunately, only 7 percent run the latest Android version (Nougat)”

Manufacturers of smart devices are notorious for delaying for long periods the fixes to security that Android has proved needed to lock them down against malicious code on the web.


“Project Treble”

This may be fixed with Google’s “Project Treble” sometime ahead soonish says this article from Slashgear. So better times ahead but what about now?

If your manufacturer hasn’t got around to updating your phone to ‘Nougat’ yet your best off following the best practice principles of;

  • Remove all junk and unnecessary Apps on the device
  • Install a quality Anti Virus/Malware App (see above) and check it occasionally to be fully functioning
  • Don’t click on links sent to you in texts, Apps and emails that you don’t feel right about, listen to your instincts first.
  • Beware of using unsecured (no password or WEP encrypted) WiFi connections in public places especially for anything sensitive, they are not safe! Best to always do your important stuff at a trusted location like home or office if you can.

 

You might be wondering if having an Android at all is a good idea? I think my answer would be that it will be once new developments above are in place throughout the manufacturer supply chain.

If waiting for that seems like a worrying idea then an iPhone iPad may well be better for now and there are many available in second use markets if a new one is prohibitively expensive. Though again, always use Apps you download only from the Apple Store.

That is all for now.

 

Greg

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